Terms & Conditions
Welcome to QuiltoCraft. These Terms and Conditions (“Terms”) govern your use of quiltocraft.com (the “Site”) and your purchase of products from us. By accessing the Site or placing an order, you agree to be bound by these Terms.
1. About Us
QuiltoCraft is an e-commerce business that sells quilting and craft products, apparel, and related goods, shipped internationally including to customers in the United States.
Contact: [insert your support/contact email]
Business Address: [insert your registered business address]
2. Eligibility
You must be at least 18 years old, or have parental/guardian consent, to place an order on the Site.
3. Products and Pricing
All product descriptions, images, and prices are subject to change without notice.
We make reasonable efforts to display product colors, dimensions, and details accurately, but we do not guarantee that your device’s display will show colors accurately.
Prices are listed in [insert currency — e.g., USD] unless otherwise stated, and do not include applicable duties, taxes, or customs fees unless explicitly noted at checkout.
We reserve the right to limit quantities, refuse orders, or discontinue products at our discretion.
4. Orders and Payment
By placing an order, you are making an offer to purchase, which we may accept or decline.
Payment is processed securely at checkout via our payment providers. We do not store your full payment card details.
Order confirmation does not guarantee product availability; in the rare event an item is unavailable, we will notify you and issue a refund or offer an alternative.
5. Shipping and Delivery
We ship internationally, including to the United States, from our warehouse in Australia (and, where applicable, via marketplace fulfillment such as Amazon).
Estimated delivery times are provided for convenience and are not guaranteed. Delays due to customs, carrier issues, or events outside our control are not our responsibility.
Any customs duties, import taxes, or fees charged by the destination country are the responsibility of the customer, unless the shipping method explicitly includes Delivered Duty Paid (DDP).
Risk of loss and title for products pass to you upon our delivery to the shipping carrier, unless required otherwise by applicable consumer law.
6. Returns, Refunds, and Cancellations
Please refer to our Returns & Cancellations policy for specific timeframes and conditions.
For products sold and fulfilled through Amazon, Amazon’s own return policies and procedures apply.
Refunds, where approved, will be issued to the original payment method within a reasonable timeframe.
7. Intellectual Property
All content on the Site—including text, graphics, logos, images, and design—is the property of QuiltoCraft or its licensors and is protected by copyright and trademark law.
You may not reproduce, distribute, or create derivative works from Site content without our prior written consent.
8. User Conduct
You agree not to:
Use the Site for any unlawful purpose.
Attempt to gain unauthorized access to the Site or its systems.
Post or transmit harmful code, spam, or malicious content.
Misuse customer reviews or feedback features (e.g., posting false or misleading reviews).
9. Limitation of Liability
To the fullest extent permitted by law, QuiltoCraft is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased, including but not limited to shipping delays, customs issues, or product misuse. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable consumer protection law (including, where applicable, the Australian Consumer Law or U.S. state consumer protection statutes).
10. Warranties
Products are provided with all warranties required by applicable law. Beyond legally mandated warranties, products are provided “as is” without additional express warranties unless otherwise stated on a specific product listing.
11. Governing Law
These Terms are governed by the laws of [insert your state/territory, e.g., New South Wales, Australia], without regard to conflict of law principles. Any disputes will be resolved in the courts of that jurisdiction, except where mandatory consumer protection laws in your country of residence provide otherwise.
12. Changes to These Terms
We may revise these Terms at any time. Updates will be posted on this page with a new “Last Updated” date. Continued use of the Site after changes constitutes your acceptance of the revised Terms.
13. Contact Us
For questions about these Terms, contact us at:
Website: https://quiltocraft.com